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Safety Guidelines

Last updated: February 25, 2026

Your safety is important to us. Please read these guidelines before meeting up with others.

Meeting Safety

Zerca is designed for meeting new people in public places. Following these guidelines will help ensure a safe experience.

  • Always meet in well-lit, public locations
  • Tell a friend or family member where you're going
  • Trust your instincts — if something feels off, leave
  • Keep your first meetings in public spaces

Your Responsibility

Zerca facilitates connections but cannot guarantee the behavior of any user. You are responsible for your own safety when attending plans.

  • We recommend verifying user profiles before joining private or small group activities
  • Never share personal financial information with other users

Emergency Contacts

If you are in danger or witness an emergency, take immediate action.

  • In case of emergency, call 911
  • Use the in-app report feature to flag concerning behavior
  • Contact us at safety@zerca.app for safety concerns

Trust & Verification

Our trust level system helps you make informed decisions about who you meet.

  • Our trust level system helps identify verified users
  • Users with higher trust levels have completed additional verification
  • Check a user's reliability badge before joining their plans
  • Hosts can set minimum trust levels for their plans

Alcohol & Substances

Many plans involve social settings where alcohol may be present. Please be mindful of your consumption and surroundings.

  • Please drink responsibly
  • Never leave your drink unattended
  • Zerca does not condone illegal substance use

Contact

If you have safety concerns or need to report an incident, reach out to us at:

safety@zerca.app

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