Privacy Policy
Last updated: October 19, 2026
1. Introduction
Zerca ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Zerca mobile application ("App").
2. Data We Collect
Account Information
- Name, email address, and phone number
- Profile photo and bio
- Linked social media accounts (e.g., Instagram)
Location Data
- Location when creating or browsing plans
- Check-in location for attendance verification
- Optional event arrival detection from 30 minutes before start until check-in closes; background detection requires separate opt-in and OS permission
- Upcoming event regions may be registered up to 24 hours ahead. Cancellation ends eligibility; device regions are removed at the next successful sync
- Minimal arrival signals (event, time, accuracy and classification) are kept for up to 90 days, without raw coordinates or continuous location history. Pending device samples expire at event closure or within 24 hours
- Hosts receive aggregate arrival/check-in counts. Detection does not check you in or affect reputation. Disable it in Settings or revoke system permission
Activity & Usage Data
- Plans you create, join, or attend
- Check-in history and reliability scores
- RSVP, join, leave, and cancellation events
Chat & Device Data
- In-app group chat messages
- Device type, OS, push notification tokens
- Basic IP address for abuse prevention
3. How We Use Your Data
- Provide, operate, and improve the App
- Show relevant plans near your location
- Calculate trust levels and reliability scores
- Send push notifications about plan updates
- Enforce community safety through moderation
- Comply with legal obligations
4. Third-Party Services
- Clerk — Authentication and identity management
- Expo Push Notifications — Notification delivery
- MapLibre / OpenStreetMap — Map display
If you join a WhatsApp group linked from a plan, your phone number may be visible to other group members. Zerca is not responsible for data shared through WhatsApp.
5. Data Retention
- Account data: while active + 30 days after deletion
- Plan & attendance data: 12 months after plan date
- Chat messages: 90 days after plan ends
- Reports & safety data: 24 months
- Device & technical data: 6 months
6. Your Rights
- Access: Request a copy of your personal data
- Correction: Update inaccurate information via profile settings
- Deletion: Request account deletion via settings or privacy@zerca.app
- Data portability: Request data export
- Opt out: Disable push notifications via device settings
7. Data Security
We implement reasonable technical and organizational measures to protect your data, including encryption in transit and at rest and secure authentication through Clerk.
8. Children's Privacy
Zerca is not intended for individuals under 18. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through the App or via email.